In the box was only the disk and a registration card, NO MANUAL NOT EVEN THE QUICK START GUIDE they claim is in there. I tried to figure this out but after so much frustration I called and waited on hold, and waited and the third call got a person.
She said they stopped including the manual a year ago. I ask how to get one, maybe download one on line. NOPE, SHE SAID WE DON'T PROVIDE THAT EITHER. THERE TECH SUPPORT WANTS TO CHARGE YOU FOR HELP.
THIS PROGRAM IS NOT LIKE THE ORIGINAL PUBLISHER IT'S DIFFICULT. SO CALLED CUSTOMER SERVICE ....THE WORST EVER. UNPROFESSIONAL, I JUST WANTED INFO ON HOW TO RETURN IT.
GUESS WHAT THEY DON'T GIVE YOU A FULL REFUND IT'S LESS THE TAXES. I CALLED OFFICE DEPOT WHERE I BOUGHT IT AND THEY WILL GIVE ME A FULL REFUND.
Product or Service Mentioned: Nova Development Graphics Software.
Reason of review: Poor customer service.
Monetary Loss: $86.
Preferred solution: You will not refund tax so I am returning to the store who will give me a full refund.