I purchased Food Network Recipe Manager from Nova Development in 2011. In 2012 I was suddenly blocked from access to the program including all of the Food Network recipes purchased as part of the software and my own recipes because the software was suddenly requesting a "serial number."
I looked up my original purchase, including order numbers, confirmation numbers, etc. The software was downloaded, so I have no other supporting documents.
After calls, online chats, etc. with Nova Development and SoftCity their only response was essentially "sorry about your luck."
I have effectively lost hours of my own time putting the recipes into the software in the first place, but even more importantly, I've lost recipes.
Monetary Loss: $5000.