Nova Development - HSN PC Lifestyles Software and Services 5 Plus
Don't bother with this package, it has no value. I couldn't get some of the software to load, and had to uninstall the one program I most wanted.
No support form Nova. And most infuriating, they sold my email address and phone number. I have been receiving at least 12-15 unwanted and sometimes inappropriate emails daily as well as many text messages trying to sell me health Insurance-these have since subsided since open enrollment is over. I have tried to reach customer support to resolve issues with some Windows 10 compatibility issues with no results.
When I initially tried to install the software, some kind of Malware infected my new computer (should have installed anti virus software first).
Had to reload the entire operating system. Would have been better to purchase the couple of programs separately.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Dear Customer Name,
Thank you for taking the time to communicate to us why our software did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Please fill out a help ticket http://support.novadevelopment.com/support/tickets/newso we may resolve your issue.
We highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer.
Itโs our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Thank you,
Nova Development Support