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17 comments

It is ridiculous that after a week of using this software, it began to crash every time I try to import a picture from the file! I do not know how to fix this.

No response from the manufacturer as well! Wow!! it is something. What a rip off!

What else I can say it is really a sad situation. I can not finish my project on time or get this software updates so that I can continue to work with my current projects. Can someone give me a solution? Do you have their number as the given number is not working.

My e-mail id is koinoniapower@***.com Hope I will get a reply from someone! Thanks

Reason of review: Bad quality.

Monetary Loss: $30.

Preferred solution: Full refund.

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Guest

i have the same exact problem???

Guest

I have the same problem. It worked for about six months and now it won't even pull up. I agree, what a rip off!

Guest

I have used Print Artist for years and loved it but my first PA25 quit after maybe 5 yrs, I bought another PA Platinum 25 and tried to load it. It acted like it was installed but wouldn't open.

Sent back for refund and tried one from another seller ...same result. Tried download online...same. and being desperate for my card program I tried one more time. No go.

What the heck is wrong with Nova? They don't respond.

I really need this as I tried Print Master and hated it. What is going on ???

Guest

This program crashes every time I create a card & try to print it. Save your money and buy another card program.

Guest
reply icon Replying to comment of Guest-1964165

I'm having the same problem. Very disappointed.

Ilissa Dsx

I am having the same issue. I first purchased it on line and downloaded it.

Then it started crashing whenever I tried to add from file. Then I ordered the disc and now the same thing is happening.

I am so sorry I bought this program twice. Help!

Guest
reply icon Replying to comment of Ilissa Dsx

Same exact thing with me... very disappointed.

Guest

Same problem, every time I try Insert>graphic>From File the program shuts completely down. stevekollins@***.net

Guest

I have the same problem with Print artist platinum while using this software, it began to crash every time I try to import a picture from the file! I do not know how to fix this.

HELP!!!!!!!! weinkaufdavid@***.com

Guest

I just ordered PA Gold 25 and cannot it to install. It will download program but when it says its installing and goes to configure it says "Configuration data for this product is corrupt. Contact support personel.

Guest

Same issue here. I LOVED this program for its ease of use...

Can someone suggest another program to use? I just purchase this again thinking I had a bad file, so I reloaded... Now it's the same issue. Will NOT load from file.

That is WHY I bought this... If I can't load what I need, what's the use of it?!

Guest

I just purchased PA25 after having great success with PA24, and after only a half hour it isn't allowing me to add any photos from file. It keeps crashing, I have the disc and it is no help.

I loved PA24 and I need this program for work. Please help or I will need to get a refund and try a different program.

Guest

I just purchased this program yesterday. I am having crashing problems all over the place.

If it happens in one project, part of the project is lost and I'm unable to go back and fix it. The file is dead to me and I have to start over. I have a graphics card for computer games and so that's not the problem. I have one more card to print.

If I can't get it to work, I'm asking for a refund.

I don't have time or patience for bug-ridden software that is supposedly Rated #1. What's #10??

Elson Enz

Hi,

I'm sorry to hear you are experiencing issues with our Print Artist software. I have forwarded over your contact information to our technical team and should be contacting you to help assist with your issues.

Nova CS

Guest
reply icon Replying to comment of Elson Enz

i'm having the same problem is there a fix for importing my pictures??

Guest
reply icon Replying to comment of Guest-1456239

i'm having the same problem is there a fix for importing my pictures??

Guest
reply icon Replying to comment of Guest-1568687

I'm having the same problem, please could you help me. My email is rucm751@***.com

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