NOVA Development should be sued for FRAUD, when it continues to sell a defective product (namely: Scrapbook Factory Deluxe 5.0) when thousands of customers have paid $10.00 apiece to talk to IT support, only to find out the company is aware of this issue and makes no offer to refund or replace it in the future. It is almost impossible to find a customer service number, and then they are powerless to satisfy customers.
Yet they continue to sell the product, now advertising that it can be used with Windows 10!!!
while no solutions have been found to fix the product defects. This is FRAUD, and I cannot believe nothing has been done to remedy this.
Product or Service Mentioned: Nova Development Scrapbook Factory Deluxe 5 0 Graphics Software.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $60.
Preferred solution: Please FIX the software glitches...or take it off the market..