Nova Development Reviews and Complaints
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5
ISSUES RESOLVED
26
COMPANY RESPONSES
183
TOTAL REVIEWS
$23.9K
CLAIMED LOSSES
$260
AVG LOSS
30.1K
PAGE VIEWS
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Customers don't like
- Runaround
- No solution to problem
- Cannot contact them about basic information
Customers like
- Software
- Idea
- When the program did work
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On November 24, I paid you $19.00 through Paypal for an update on my Hallmark Greeting card program. 
You have my money, I never got the download. I was on the phone 3 hours trying to get either the download or the refund. I was unsuccessful, after being...
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You have my money, I never got the download. I was on the phone 3 hours trying to get either the download or the refund. I was unsuccessful, after being...
Company wrote 0 private or public responses to the review from Dec 03.
Nova Development - Disappointed
Ordered Hallmark greeting card software. Al I got was a loose disk in an envelope. No manual, not even the box it was all supposed to be in. Sent email and it came back as non-existent. Called and number not working.
Company wrote 0 public responses to the review from Nov 29.
Virtual Architect-Pro Home Design software is not as capable and user friendly as Chief Architect. It would not accept definition of gabled roofline per existing structure measurements. The system is intuitive, if your design and the intuitive protocol of the system...
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Company wrote 0 private or public responses to the review from Nov 20.
Followed activation instructions and never got an on-screen activation instructions. What do we do now? Bought through HSN. put in usa.novadevelopment.com/promo/43838 and got no activation instructions. It seems that the number 43838 does not exist. How do we get...
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Company wrote 0 private or public responses to the review from Nov 16.
Nova Development - Don’t have answer.
Not user friendly Who to cal?!
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 09.
I ordered Art Explosion 3.0 . When it arrived there was only the install disc in the box. I was expecting some graphics. the box said I could return it within 90 days. and to see the users manual for details. I can not find it in the users manual. I don't know what I...
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Company wrote 0 private or public responses to the review from Oct 22.
can't find a disc!...Have all others and the idiot geek took off the one that transferred to my newer PC that is windows 10 so now I need to find 11 to use for my art and designs on short notice, I am a disabled artist that gets by on doing T-shirt and logo design plus...
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Company wrote 0 private or public responses to the review from Oct 13.
Gary
Could you please tell me how or where I could find the disc for the Greeting Card factory version 11?Type your message here
I’m having difficulty printing my posters from the greeting card deluxe software. The issue I am having is trying to print in landscape. Every time I try to print the landscape poster it prints in portrait mode. I have went into print settings selected landscape mode...
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Company wrote 0 private and 1 public responses to the review from Oct 03.
NovaDevelopment_CS
Nova Development Verified Representative
Hello, Please submit a help ticket here: http://support.novadevelopment.com/support/tickets/new and we will be more than happy to assist you with your issue. Thanks, Nova CS
After waiting the required 10 minutes, I finally got in touch with someone from Nova Development customer service. Talk about rude! She tried to fob this damage off on the post office, and I told her flat out, that the product was damaged, the exterior box...
Company wrote 0 public responses to the review from Sep 07.
Similar to Nova Development
Ordered 3 boxes of Hallmark card stationery, and when I received it, it was jammed into a box that was too small, and therefore all the card stock was damaged. I emailed their customer support, about 2 weeks ago, and no response. I paid $37.99 for this, and it seems...
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Company wrote 0 private or public responses to the review from Aug 23.
Select Reason
I bought through HSN as well and can’t find the promos offered from my purchase. I have the same code of 43838. Not happy at all. I guess I will have to call HSN. And it is so...