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I ordered and paid for the download version of the software, but have yet to get the link or download instructions. Already disappointed! I have a copy of the invoice and tried to click the link to email, that doesn't work. Hopefully the software is better than the...
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Anonymous
Anonymous

Same thing happened to me. But I bought second copy hoping to get link/email. So I am pissed too. Losing business.

NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello,I have resent your order conformation email, typically it does not take more than a few min to receive. Please check your spam filters as you may have settings that put ...

I didn't like
  • Cannot contact them about basic information
  • Lack of support
#1267853
I purchased art explosion 800,000 very poor information printed on box and what you call a brochure. First of all there is no free catalog, when I called I was told they were not producing one. First lie. Next the Coral Draw Plus 5 bonus? does not exist, it is so old....
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#1264026
Nova Development - Virtual Architect Professional Home Design 8.0
Nova Development - Virtual Architect Professional Home Design 8.0
Nova Development - Virtual Architect Professional Home Design 8.0
I have tried to install Virtual Architect Professional Home Design 8.0 from the disc mailed to me. That was a surprise in of itself. I was expecting the full packaging box. After numerous failed attempts of install and uninstall, I can't even sent a trouble ticket due...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hi there, please send me a private message with your contact info and I will have someone get in touch with you.Thanks,Nova CS

2.5
I didn't like
  • Lack of live 24 hour tech support
#1254263
I purchased InPixio Photo Clip 8.0 online, paid by credit card, downloaded the program, entered the KEY #, and only thing I get is a screen wanting another $10.00 to upgrade to PRO version. Will NOT OPEN PRODUCT as directions stated. Installation Support ???? they want...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hi there,Please send me a private message with your contact info and or order number and we will see about fixing your issue or providing a refund.Thanks,Nova CS

2.0
I didn't like
  • Can not talk to anyone - telephone turns off - sad
#1232098
Nova Development is a *** poor company, they want $9.99 to state the system requirements to load their products. Really, WTF Over? {{Redacted}}
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hi there,I'm not sure what you are referring to, can you provide more information and or send me a private message with your contact information to get your issue sorted.Thank...

#1216643
I ordered the Hallmark 2018 upgrade and Photo Explosion Deluxe in the DVD and was supposed to get a bunch of free software downloads. I would like to install the software, but have no way of doing so. At first, they never sent me a conformation email. Then when I...
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Anonymous
Anna Rogers

I had the same thing happen to me. I paid through Paypal and have yet to receive an email providing a link for the download that I paid $29.99 for that was drafted from my acc...

#1210665
Tried inserting a built-in oven into cabinet, as well as dish washer, followed their instructions, to the "t" nothing works and can not reach anyone, with-out "PAYING" to resolve this....A built-in oven does NOT go in a wall ! It would be nice if a company would...
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1.0
I didn't like
  • Lack of support
#1194547
It happened 3 times for me today, in a row. Got my project completed, ready to print and crashes. Really frustrating, I tried calling about in in the past but never returned my calls. I used to like the old versions but this is really disgusting.
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Anonymous
Marty

Same problem had old version worked flawlessly for 8 years. Forced to buy the upgrade and now it crashes mid project or when you print. Also doesn't save changes so you're sta...

Purchased architect software and it didn't work with my version of Windows 10 even tho they claimed it would called and was told to put in a ticket so I did. Here I am a week later and no reply or call. Stuck with a program I desperately needed but can't use. I'm about...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello, Virtual Architect is Windows 10 compatible, but I do understand your frustration if you encountered an issue. Please send me a personal message with your contact inform...

2.0
#1186124
Does not load properly, program unresponsive. Waste of time and money.
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello, I'm sorry that you are having trouble with one of our software programs. Can you please send me a personal message with your contact information including your sales or...

#1178109