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Nova Development

Nova Development

www.novadevelopment.com
What is your customer experience with Nova Development?

Nova Development Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Nova Development has a 1.8 star rating from 77 reviews; customers are mostly dissatisfied, citing high price, frequent warranty and refund requests, and poor customer service and support.

Positive Feedback

Some buyers noted useful product ideas and occasional successful purchases, but positive mentions are rare in Nova Development reviews.

Negative Feedback / Risk Areas

  • Repeated customer complaints about inability to download or activate software and invalid activation codes.
  • Many reports of unresponsive customer service, unreachable phone numbers, and delays processing refunds or repairs.
  • Frequent product failures under warranty and dissatisfaction with exchanges, replacements, and billing/refund handling.

Key Takeaways for Future Customers

  • Check independent Nova Development reviews before buying and be prepared to request a refund if activation or delivery fails.
  • Expect potential difficulty reaching customer service for warranty claims, repairs, or subscription and billing issues.
  • Consider purchasing from established retailers or brands with clearer support and exchange policies.
View full overview ›

Media from reviews

Nova Development - Serial Number
Nova Development - Egg boiler issueNova Development - Warranty claimNova Development - Trimmer under warranty not workingNova Development - Product warrantyNova Development - Product warranty - Image 2Nova Development - Product warranty - Image 3
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Show reviews that mention
number customer phone hair assistance support home option email customer service
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TERRENCE W Amm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spruce Grove, Alberta

Could not download software and no technical support

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On December 25, 2024 I purchased Softmaker Office Professional 2024 for Windows from Nova Development. I could not download the software.

I emailed Nova Development technical services requesting assistance. I received an email acknowledging the email I sent but I received no assistance and I could never download the software.

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Loss:
$68
Cons:
  • No effective technical support
  • Do not provide a workable product

Preferred solution: Full refund

User's recommendation: I would recommend purchasing software from established companies.

Mohamed E Kwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Serial Number

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Nova Development - Serial Number

My nem is Mohamed Elgharbaoui

I have Virtual architect home design 11

Register under the email cimoelgharbaoui@***.com

And phone number is 120********

Please smile number is not wrecking

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Preferred solution: serial number

Resolved
Karen M Alc

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Verified Reviewer

Resolved: Recent purchase from HSN. Locked out of.

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I purchased this computer from the home shopping network at the end of January of this year. I have not had it long.

I set it up to do my fingerprint. I don't remember setting up a pen or a password; if I did, I never used it, so it just wasn't an option for me. As of yesterday, for some reason, it won't take my fingerprint, and I can't get into my computer. I have a lot of things on there that I need to take care of.

Trying to find information or trying to talk to someone is absolutely incredibly difficult.

I need to understand why my fingerprint isn't working and how I can reset it to make sure I have a backup plan going into the future, to ensure I have a password and a pin. I need help now.

View full review
Loss:
$399
Pros:
  • I genuinely like the computer
Cons:
  • Locked out of computer
  • Fingerprint log in not working
  • Customer service is not very good

Preferred solution: I would like to have access to my computer. I spent$399 for the purchase. If you can't get me log back on then I would like to have a refund for that but I would prefer to get log back on.

User's recommendation: I don't have any recommendations until I figure out what's wrong and how they're going to help me

Resolved
Florencia Dht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I am just waiting for the vacuum as soon as I get it I'll be a happy man

Updated by user Mar 30, 2025

Company fixed the issue and I have been provided with apology. Yes, the situation was taken care of I have my Nova hair.

They work perfectly fine, thank you very much for getting the top of it. Thank you.

Have a great day. My eyes moving

Original review Mar 15, 2025

I'm in an order of the Nova vacuum which was supposed to be delivered and two to three days I haven't received it yet and my address is 267 Northeast 117th Street Miami Florida 33161 so no one have got in touch with me to tell me how long it will take me more than it should have took it's already been more than three to two days thank you

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Jody G Czo

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Verified Reviewer

Questions about hair dryer with brushes

Updated by user Feb 11, 2025

Customer service is nonexistent

Original review Feb 10, 2025

I want to purchase one of these but want to conduct a transaction with customer service. I have not been able to complete the transaction or reach customer service on the phone. What is the phone number that I can call to talk to a live, actual human being?

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Cons:
  • Cons impossible to talk to customer service

Preferred solution: Purchase

Tarun K Vku

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Verified Reviewer

Charger issue

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I purchased a mobile charger from Amazon, but it stopped working after 10 days. Unfortunately, I received no assistance from their customer support.

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Loss:
$800

Preferred solution: Full refund

Efraim Qmd

It's urgent nova hair straightener related

Nova straightener work nhi kr rha maina myntra app se liya h or usme exchange ya return ka option nhi h

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User's recommendation: Please help

Karthik P Fqk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Egg boiler issue

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Nova Development - Egg boiler issue
Contains 1 confidential file for company representatives

Egg not boiled...correctly please take action this problem... Im not coming to ur service centre... please solve this problem

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Walt H Lie

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable download Appliean Replay Capture Suite 2022 for Mac - ordered through you - also claims I don't have valid activation code

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Contains 1 confidential file for company representatives

can't download purchased product - license number doesn't work - asks for activation number - tried contacting Applian but they deny any responsibility because purchased from you even though your site advertised the product

View full review
Loss:
$40
Pros:
  • So far
Cons:
  • Difficulty in contacting customer support

Preferred solution: ability to use the purchased product

User's recommendation: be wary of purchasing products

Barbara S Gne

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Verified Reviewer

Phone number NOT a working number

Obviously does not want phone calls as phone number is NOT a working number! I am having an issue with new Hallmark card software, which I debated buying in the first place.

Barbara Schultz

bgh.schultz@***.com

View full review
Loss:
$24

Preferred solution: Customer assistance

User's recommendation: Good luck contacting by phone for assistance.

Jannell Ozo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hi I have a problem there my trimer cable is lost...

Hi I have a problem there my trimer cable is lost so you should help me and my trimer model no is NG 1153 so pls help me for my trimer

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Marny Lym

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My nova hair dryer is not working

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Contains 1 confidential file for company representatives

My hair dryer is not working it's fan is not working phele ye bahut aachi chalti thi prrr ab ye bilkul band ho gyi hai

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Anonymous
map-marker Tallahassee, Florida

Program quit working - NO solution

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I purchased Print Artist Platinum 25 and created several projects. This fall the program quit working.

I googled the problem and the suggested solution was to uninstall and reinstall. I did this several times to no avail. The error message "The application was unable to start correctly (0xc00000e5).

Click OK to close the application" is all I can get now.

The NOVA Development website offers absolutely no help at all. I have submitted feedback twice with no response either time.

View full review

User's recommendation: Stay away from their products!!!

Sayaji P

Nova trimmer is not working

Very bad quality ihate nova trimmer waste of money Not purchase Nova products waste of money and waste of time.

View full review
Loss:
$450

Preferred solution: Full refund

User's recommendation: Do not purchase Nova products

Mohd yaseen U

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NOVA NHP 8216 hair dryer second mode is not working

Nova Development - NOVA NHP 8216 hair dryer second mode is not working
Contains 1 confidential file for company representatives

The one who is my hair dryer doesn't work second mode it seems there is a problem it's not working with his stuff so please return my stuff and it's under warranty

My contact number 901438****

Order ID:OD329638****0721****

Order Date: 09-11-2023

Invoice Date: 11-11-2023

PAN: ABOPR9882N

View full review

Preferred solution: NOVA NHP 8216 not working

User's recommendation: NOVA NHP

Rajesh B Ntg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty claim

Nova Development - Warranty claim
Contains 2 confidential files for company representatives

My Nova trimmer warranty 2 years but not working,,, please immediately sallow my problem.{{Redacted}}

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About

Related Companies

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Summary

Nova Development Corporation is a worldwide developer and publisher of consumer graphics and content software products for Windows and Macintosh platforms. The company was founded in 1984. The company is considered to be a leader in its market category. Nova Development is among the Top 5 productivity software publishers in the United States. Nova provides its products and services to a variety of users, from home to school to business.

Among the products offered by Nova Development are publishing products, digital imaging products, content/clip art products, small business/home office products, utility products, Macintosh products as well as Berlitz@Language learning.

Nova Development reviews and complaints

Nova Development is ranked 747 out of 12111 in Software category

Area Served

Australia

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