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I ordered and paid for the download version of the software, but have yet to get the link or download instructions. Already disappointed! I have a copy of the invoice and tried to click the link to email, that doesn't work. Hopefully the software is better than the...
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Anonymous
Anonymous

Same thing happened to me. But I bought second copy hoping to get link/email. So I am pissed too. Losing business.

NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello,I have resent your order conformation email, typically it does not take more than a few min to receive. Please check your spam filters as you may have settings that put ...

Comment 2 comments
Helpful? Yes 2 No 0
I didn't like
  • Cannot contact them about basic information
  • Lack of support
#1267853

I purchased art explosion 800,000 very poor information printed on box and what you call a brochure. First of all there is no free catalog, when I called I was told they were not producing one. First lie. Next the Coral Draw Plus 5 bonus? does not exist, it is so old....
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Comment
Helpful? Yes 1 No 0
#1264026

Resolved

Nova Development - Virtual Architect Professional Home Design 8.0
Nova Development - Virtual Architect Professional Home Design 8.0
Nova Development - Virtual Architect Professional Home Design 8.0
I have tried to install Virtual Architect Professional Home Design 8.0 from the disc mailed to me. That was a surprise in of itself. I was expecting the full packaging box. After numerous failed attempts of install and uninstall, I can't even sent a trouble ticket due...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hi there, please send me a private message with your contact info and I will have someone get in touch with you.Thanks,Nova CS

Comment 4 comments
Helpful? Yes 1 No 0
2.5
Riverside, California
I didn't like
  • Lack of live 24 hour tech support
#1254263

I purchased InPixio Photo Clip 8.0 online, paid by credit card, downloaded the program, entered the KEY #, and only thing I get is a screen wanting another $10.00 to upgrade to PRO version. Will NOT OPEN PRODUCT as directions stated. Installation Support ???? they want...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hi there,Please send me a private message with your contact info and or order number and we will see about fixing your issue or providing a refund.Thanks,Nova CS

Comment 1 comment
Helpful? Yes 1 No 0
2.0
Product
Nova Development Shipping Service
I didn't like
  • Can not talk to anyone - telephone turns off - sad
#1232098

Nova Development is a *** poor company, they want $9.99 to state the system requirements to load their products. Really, WTF Over? {{Redacted}}
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hi there,I'm not sure what you are referring to, can you provide more information and or send me a private message with your contact information to get your issue sorted.Thank...

Comment 1 comment
Helpful? Yes 1 No 0
#1216643

I ordered the Hallmark 2018 upgrade and Photo Explosion Deluxe in the DVD and was supposed to get a bunch of free software downloads. I would like to install the software, but have no way of doing so. At first, they never sent me a conformation email. Then when I...
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Anonymous
Anna Rogers

I had the same thing happen to me. I paid through Paypal and have yet to receive an email providing a link for the download that I paid $29.99 for that was drafted from my acc...

Comment 1 comment
Helpful? Yes 1 No 0
Product
Nova Development Software Free Trial
#1210665

Tried inserting a built-in oven into cabinet, as well as dish washer, followed their instructions, to the "t" nothing works and can not reach anyone, with-out "PAYING" to resolve this....A built-in oven does NOT go in a wall ! It would be nice if a company would...
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Comment
Helpful? Yes 1 No 0
1.0
Product
Nova Development Technical Support
I didn't like
  • Lack of support
#1194547

It happened 3 times for me today, in a row. Got my project completed, ready to print and crashes. Really frustrating, I tried calling about in in the past but never returned my calls. I used to like the old versions but this is really disgusting.
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Anonymous
Marty

Same problem had old version worked flawlessly for 8 years. Forced to buy the upgrade and now it crashes mid project or when you print. Also doesn't save changes so you're sta...

Comment 1 comment
Helpful? Yes 2 No 0
Product
Nova Development Print Artist 25 Gold Graphics Software
#1190704

Purchased architect software and it didn't work with my version of Windows 10 even tho they claimed it would called and was told to put in a ticket so I did. Here I am a week later and no reply or call. Stuck with a program I desperately needed but can't use. I'm about...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello, Virtual Architect is Windows 10 compatible, but I do understand your frustration if you encountered an issue. Please send me a personal message with your contact inform...

Comment 2 comments
Helpful? Yes 0 No 0
2.0
Product
Nova Development Graphics Software
#1186124

Contact Nova Development

Mailing Address:
Nova Development
23801 Calabasas Road
Calabasas, CA 91302-1547
Phone:
(800) 395-6682
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Does not load properly, program unresponsive. Waste of time and money.
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello, I'm sorry that you are having trouble with one of our software programs. Can you please send me a personal message with your contact information including your sales or...

Comment 1 comment
Helpful? Yes 0 No 0
Product
Nova Development Graphics Software
#1178109