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Nova Development - Virtual Architect Professional Home Design 8.0
Nova Development - Virtual Architect Professional Home Design 8.0
Nova Development - Virtual Architect Professional Home Design 8.0
I have tried to install Virtual Architect Professional Home Design 8.0 from the disc mailed to me. That was a surprise in of itself. I was expecting the full packaging box. After numerous failed attempts of install and uninstall, I can't even sent a trouble ticket due...
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Anonymous
Harris

Never received boxed version and customer services was not helpful concerning my complaint. I have purchased many other programs from this company which I loved using. I highl...

NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hi there, please send me a private message with your contact info and I will have someone get in touch with you.Thanks,Nova CS

2.5
I didn't like
  • Lack of live 24 hour tech support
#1254263
Followed activation instructions and never got an on-screen activation instructions. What do we do now? Bought through HSN. put in usa.novadevelopment.com/promo/43838 and got no activation instructions. It seems that the number 43838 does not exist. How do we get...
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Anonymous
margram62

Well, I'm the other dummy!!!! Stuck with the promo code that doesn't work. Also purchased from HSN.

Anonymous
Dondi

Wow same here does not work, got it from HSN

#1401779
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Nova Development - Did not receive Scrapbook program

Purchased online with my Visa Credit card last Nov. 22, 2018. Still waiting. I have the Bank Statement that proves I paid $78.47 US dollars. Not happy.
1.0
Details
Customer service
#1444996
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Nova Development in Riverside, California - Support is non-existent

Virtual Architect issues with placement of structural and even lesser items such as stairs cant be done without finding (or not) your own work around. I guess they go my money...
1.4
Details
Customer service
Style and Design
Usability
Value for money
Website
#1435514
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Nova Development - Rip off

I have three codes to use I can’t get signed up for any of them and help is very obscure
#1433570
I’m having difficulty printing my posters from the greeting card deluxe software. The issue I am having is trying to print in landscape. Every time I try to print the landscape poster it prints in portrait mode. I have went into print settings selected landscape mode...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello, Please submit a help ticket here: http://support.novadevelopment.com/support/tickets/new and we will be more than happy to assist you with your issue. Thanks, Nova CS

#1372587
Virtual Architect-Pro Home Design software is not as capable and user friendly as Chief Architect. It would not accept definition of gabled roofline per existing structure measurements. The system is intuitive, if your design and the intuitive protocol of the system...
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#1404625
On November 24, I paid you $19.00 through Paypal for an update on my Hallmark Greeting card program. Shrug You have my money, I never got the download. I was on the phone 3 hours trying to get either the download or the refund. I was unsuccessful, after being...
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1.0
#1413735
I ordered and paid for the download version of the software, but have yet to get the link or download instructions. Already disappointed! I have a copy of the invoice and tried to click the link to email, that doesn't work. Hopefully the software is better than the...
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Anonymous
Anonymous

Same thing happened to me. But I bought second copy hoping to get link/email. So I am pissed too. Losing business.

NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Hello,I have resent your order conformation email, typically it does not take more than a few min to receive. Please check your spam filters as you may have settings that put ...

I didn't like
  • Lack of support
  • Cannot contact them about basic information
#1267853
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Nova Development - Disappointed

Ordered Hallmark greeting card software. Al I got was a loose disk in an envelope. No manual, not even the box it was all supposed to be in. Sent email and it came back as non-existent. Called and number not working.
#1410577