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I bought the download version and backup CD of the label factory deluxe. the CD never came through for a year now. I called severally to obtain my CD but different excuses were given. Till date I have not received this CD and no one from the company has communicated...
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NovaDevelopment_CS
NovaDevelopment_CS
Nova Development Verified Representative

Thank you for taking the time to communicate to us why our software did not meet your expectations. We have every desire to address your needs and provide the best solution a...

Anonymous
POLLY

thank you, I was going to get the downloaded version, but now I will not get it.. thanks again.. they just lost me as a customer..

1.4
#1003953
Exhausted my downloads trying to install said program (Greeting Card Factory Deluxe) an error occurs stating I already have this download in a AppdataLocalTempGreeting Card Factory Deluxe 11.0 ESDx0409.ini file, then directs me to Programs install/uninstall to remove...
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3.2
Kentville, Nova Scotia
I didn't like
  • After receiving my backup disk
  • Losing print artist deluxe 24 and 25 in attempting to install
  • Hunting around for installation help
#998895
If anyone is thinking purchasing an item from Nova Development, please reconsider! Their service and technical support on line (if you can get on) is a joke. All they ever do is pass the buck to another part of the company. If you do order an item, you better hope you...
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3.0
I didn't like
  • Cannot contact them about basic information
#988722

Hgtv Home Design Software Review

Nova Development
#713005
3.0
Details
I purchased the Mac version of HGTV Home Design in March and the software comes with a 90-Day Money Back Guarantee. In April, I sent in the requested information for a refund as the software does provide cross-section of design plans. They have never responded to my request. So the Money Back Guarantee is a sham!
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Customer service
Price Affordability
Product or Service Quality
Style and Design
Website

Greeting Card Factory Deluxe 10 Review

Nova Development
#685534
1.0
Details
Bought greeting card factory v10 by download a few days ago. Won't let me use it offline or have any other Web site open at the same time. Want a refund. Tried phoning numerous times every day (from UK!) but no reply, even to sales line. Live chat never online & no email address. Worst company I've ever come across!
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Billing Practices
Customer service
Website

Graphic Design Studio Review

Nova Development
#605503
1.3
Details
Bought nova development software graphic design studio and I cannot export anything. Cannot use anything I create if u can't save it as a jpg at least. And it has been a month today I have waited for refund. Nothing. ***
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Customer service
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Website

Nova Development - Review about Continuous Emailing

Nova Development
#514745
I cannot get them to stop emailing me. I've opted out for weeks. Called 5x. They will not quit. Anyone want to start a kvass action against them
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I recently bought the Greeting Card Factory Deluxe 11 upgrade bundle which included free software: Creative Fonts, label Factory Pro, Movavi Photo Editor, Movavi Video Editor SE and Murder She Wrote 2. I was able to install all software with the exception of Label...
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Anonymous
Steve

I purchased the Labels Unlimited software thinking it was the same quality as their previous versions that ran on Windows 95 & 98. I was very wrong. They have cheapened this s...

Anonymous
Anonymous

Since upgrading I found that it will not resister new fonts that I have installed. Thinking of going back to old version as can't see a lot of improvements

3.5
I didn't like
  • Total lack of problem resolution
  • Difficulty in contacting customer support
  • Tech support
#985963
Nova Development Publisher Pro 3.0 Rebates - Bogus Delays for Payment
Nova Development Publisher Pro 3.0 Rebates - Bogus Delays for Payment
Nova Development Publisher Pro 3.0 Rebates - Bogus Delays for Payment
Nova Development rebates are some of the WORSE offers you could get involved with. Publisher Pro 3.0 is a decent product but I would only recommend you buy it if you have no better alternative. Have used this product over the years and it is suitable for some projects...
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1.7
I liked
  • Software
I didn't like
  • Rebate delays
#974571
have a problem installing inpixio photo clip 7.0 professional. been on phone for 2 days for about 4 hours holding hung up no answer, as not able to talk to someone I like to cancel my order and to give' me credit I want this done as soon as possible to day is...
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Anonymous
Anonymous

The customer service is the worst. I have been trying for a month to get information on how to migrate my license to a new computer. The contact by email nets no response as w...

Anonymous
Anonymous

I never buy downloads of anything! I must have a disc so if there is a problem I can uninstall and then reinstall. No downloads foe me!!!!!!!!!!!!!

#963510
I purchased from Staples some time with in the past 2 years Photo Explosion. The Serial Code is 0JPD0-0L2CA-GAJ5M-UNAJL-5C. The computer will only recognize 0 and will not let me continue the serial code. Please advise. Please advise. Nova Development...
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#962689
I made one purchase from you and asked that I not receive email promotions. In the past week I have received 5 promotional emails. Each time I click on unsubscribe and get a message that my email has been removed from your list yet the *** emails keep coming. Get me...
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Anonymous
Peter

I filed a BBB complaint and that got them to stop sending to one email but now they have another one of my emails, so I started a complaint against them with that email as wel...

Anonymous
Anonymous

I purchased InPixio Photo Clip 7.0 professional and the Serial Number they sent me will not work and I have tried to get them on the Phone with no luck. I wouldn't buy anythi...

2.5
I didn't like
  • Your frequent emails that were not solicited
#960419
Never received the backup CD @ 9.95 and the extended download @ 6.95. Nova does not want to deal with customers once the sale is complete, by that I mean I purchased Replay Video Capture for $19.95 and then waited for the CD, after contacting them 10 times with no...
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Ditto x 2 to all the negatives about Nova Development. Print Artist has not improved in a millennium but has added thousands of indifferent graphics/illustrations that will rarely, if ever, be used. Quoting those 'thrilling' numbers is intended to increase buyer...
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