Not resolved

Worst Cust Svc from any that I have ever dealt with. Waiting for svc you hear "your wait time is less than 2 minutes" & yet when you wait for an 1/2 hour or more & then they cut you off.

Many times I have been cut off while waiting for cust svc, & this when I even want to pay them some money! Go figure. They say wait 7-10 work days to receive product & even when awaiting product delivery up to 30 days they appear not to be concerned & blame it on the U.S. mail, "we're not responsible for the U.S.

mail" & yet this is their mode of delivery. When my credit card company reversed the chrg after 30 days I finally go my product via Fed Ex 2 day delivery; no product until I pulled the money plug. Now they won't answer the phone so I can pay them.

Their mailed invoice did say "no charge" so maybe they just don't want to hear from me. OK, I get the msg.

Product or Service Mentioned: Nova Development Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Sep 13, 2016.
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