Not resolved

I bought a new HP printer. When I opened the box, there was a flier for an "Office Sssentials 3" download, a $39.99 value.

I read the instructions on the flier and found that I needed the printer serial #, (No problem) and the "activation code below". All I found was a space that said "For wb activation sticker." No sticker. I called for a code and was told the code would cost $50! How rediculous is that?

I bought the printer without knowing there would be a free software offer so I have no issue with HP. I do have a huge issue with this company wanting $50 to correct something THEY neglected to do.

Makes me think the ommision was intentional. i

Product or Service Mentioned: Nova Development Deal.

Reason of review: Not as described.

Preferred solution: Give me the code you neglected to include free! Not for $50 or even $1..

I didn't like: Entire experience.

Company wrote 0 public responses to the review from Aug 31, 2017.
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